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Conditions of Use

By entering the Quick UK website you are entering a website owned by Quick UK Ltd. Your entry to this website is subject to the conditions of use defined below. If you do not agree to be bound by these conditions of use you should not enter the Quick UK site.

Copyright

ALL material including, but not limited to articles, information, data, photographs and artists illustrations contained within the Quick UK website is subject to British and international copyright laws. Subject to the provisions of such laws you must not copy, reproduce, re-broadcast or retransmit any material contained within the Quick UK website whether in whole or in part, by any means or attempt to deal in infringing copies taken from this site.

You may make only one copy (whether an electronic or hard copy) of Quick UK material for the purpose of personal and private use only. Any copying for commercial purposes, for distribution to third parties or other manner of use of material contained within Quick UK is expressly forbidden without prior written permission of Quick UK.

Disclaimer and limitation of liability

You acknowledge that while Quick UK and all contributors to Quick UK website will endeavour to ensure that the material contained within website is accurate and up-to-date, Quick UK and its contributors accept no responsibility for any error or omission in relation to any material contained within the website. Quick UK makes no warranty or representation as to any material contained within the Quick UK website. All implied warranties and conditions are excluded, except those that by operation of law cannot be excluded.

You rely on the material contained within the Quick UK website at your own risk. Quick UK specifically excludes all liability for any loss or damage, which may be suffered by you by reason of reliance on this material contained within the Quick UK website for any purpose or your inability to access material contained within the Quick UK website. Under no circumstances will Quick UK be responsible for any direct, indirect or consequential damage caused to you by reason of any use of the material contained within the Quick UK website or your inability to access material contained within the Quick UK website. Quick UK does not warrant or represent that the Quick UK website will be available at all times.

Quick UK accepts no liability for any loss or damage suffered by you if for any reason access to the Quick UK website is not available.

In the case of services offered to you by Quick UK within the Quick UK website, to the extent that Quick UK's liability cannot be excluded by operation of law, Quick UK's liability is limited to the supply of these services again or the payment of the costs of having these services supplied again.
Access to other sites

Links contained within the Quick UK website may provide access to you to additional sites, which are owned, maintained and controlled by people or companies other than Quick UK. The material contained within these sites can change without Quick UK's knowledge.

As these sites are neither the property of, nor the responsibility of Quick UK, you acknowledge that Quick UK has no control over the maintenance of these sites and therefore bears no liability or responsibility for their content.

Trademarks

You may not use any trademark, name, get up or other indicia appearing within Quick UK, whether in whole or in part, by any means or for any purpose without the permission of the owner.

Governing law

These conditions of use are governed by British law. Your entry to the Quick UK website is subject to this governing law and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales in relation to any dispute arising out of these conditions of use or your use of the Quick UK website and the material contained within.

Amendments

Quick UK Ltd reserves the right to change, modify or amend the conditions of use of the Quick UK website at any time and at its sole discretion. You will be notified of such changes, modifications or amendments within the Quick UK website.

Your continuing use of the site will be deemed to be your acceptance of these changes, modifications or amendments.
 
Delivery Policy

Our website intelligently works out the available options for delivery of your goods. There will normally be several options for you to choose from covering a range of prices and delivery speeds. The prices displayed for delivery are shown excluding VAT, where applicable. We use Royal Mails various services, as well as Courier services.
 
Overseas and Non-UK Mainland deliveries

Depending on the weight/size/value of your order, it may attract a higher delivery charge. These orders are usually sent by Royal Mail Airsure or International Signed For (ISF). You will be notified of any extra charge, and required to confirm you accept the extra charge (which will be charged to you at cost) before the goods will be shipped.

You will be billed in GBP only, other currencies are shown on our website for your help and guidance only.

Delivery Schedule

We usually ship all orders the same day, subject to the order being received by us before 4pm. International orders may take longer.

Stock Errors

Our website provides live stock indicators, and will prevent you from ordering products that are not in stock. Owing to us having a busy "bricks and mortar" shop as well as a busy website, on very rare occasions it might be possible for the system to allow you to purchase an item that has sold out in the shop, but has not yet updated the website. This is down to technology limitations and is currently unavoidable. If you encounter this scenario, we aim to resolve the issue immediately. Please make sure we have up to date contact details for you in your account.
 
Cancellation, Returns and Refunds
Right of Cancellation


The United Kingdom's Distance Selling Regulations 2000 provide you with a right to cancel your order for products at any time up to the end of the seventh working day following the day after the day on which you received the products. You do not need to give us any reason for cancellation. If you wish to cancel your order please either write to us at the address in the footer of every page on this website, fax us on 01672 569409 or email us with details of your cancellation. If you have already received the products you must carefully repackage and return them to us at the returns address shown below. Until you have returned the products to us, you must keep them in your possession and take reasonable care of them. We will credit the price of the cancelled products once we have received and checked that they are in a re-saleable condition. We will not refund any postage costs incurred.

Damaged Goods

We will take great care to ensure that you receive your goods in perfect condition. However, if your goods are damaged or faulty, please call us on 01672 569400 within 3 working days of receipt of your order. We will either replace the goods or arrange a refund as appropriate. We will also pay you the cost of the return postage. You will need to include a covering letter in the package stating the reason for return, and you might need to obtain a proof of posting certificate from your Post Office for us to be able to refund your postage costs.

Returns Address

Please mark return parcels for the attention of the Returns Department at the following address:

Quick UK Ltd
Unit 21 Salisbury Road Business Park
Pewsey
Wiltshire
SN9 5PZ
England

For all goods returned, we recommend that you use a secure delivery method which requires a signature upon delivery such as Royal Mail First Class (Recorded Delivery) as you will be responsible for the goods until they are received by us.